Shipping Policy

📦 Shipping Policy

Shipping Costs and Destinations

Thank you for shopping with us at https://ksamfu.shop.

We offer international shipping to the following countries:
Spain, Portugal, Poland, Czech Republic, Slovakia, Slovenia, Bulgaria, Greece, Romania, Austria, Italy, Croatia, Estonia, Lithuania, Latvia, Germany.

All prices include taxes. No additional tax charges apply.

Delivery Time

• Processing Time: 3–5 business days from payment confirmation
• Estimated Delivery Time: 5–8 business days
• Total Estimated Time: 5–13 business days

Shipping Methods: UPS / FedEx
Shipping Cost: Free Shipping

Orders placed on weekends or public holidays will be processed on the next business day. Our warehouse operates Monday through Friday, excluding public holidays.

Express Shipping and Tracking

We use reliable courier services (UPS and FedEx) to ensure fast and secure deliveries.

Once your order has been shipped, you will receive an email containing a tracking number. The tracking information will become active within 24 hours (this may take up to 72 hours during public holidays or special events).

If you are unable to track your package, please contact us for assistance. We will respond within 48 hours.

Delays and Contingencies

External factors—such as weather conditions, logistical issues, or high demand—may cause delays.

In the event of a delay, please contact us to check the status of your shipment.

Cancellations and Changes

• Before Shipment: Orders may be canceled or modified (shipping address or product selection) at no additional cost.
• After Shipment: No modifications or cancellations can be accepted.

Refusing or returning a package upon delivery will be treated as a standard return. Any refund issued may have applicable costs deducted.

We recommend that you carefully verify your details before completing your purchase.

Taxes and Customs Duties

Orders may be subject to local customs duties or taxes, which are the responsibility of the customer. We have no control over these charges and do not accept responsibility for them.

Please consult your local customs office for further information.

Contact

For inquiries or assistance, please contact us:

Hawthorn Counseling PLLC

Email: AsishChandra853@gmail.com
Phone: (720) 555-0138
Website: https://ksamfu.shop

Address:
1600 Glenarm Place, Suite 250
Denver, CO 80202
United States